Useful Documents
A range of documents available to download, that are intended for mortgage intermediaries and their customers.
If you cannot find the material you need, please contact us
Application documents | ||
Document | Purpose | Audience |
| Product Range | Summary of our current product range available for both purchases and remortgages. | Brokers only |
| All About Zephyr | Everything you need to know about Zephyr Homeloans in one handy document. | Brokers only |
| Packaging Guide | In depth document detailing how to submit business to us. | Brokers only |
| Application Submission Guide | Checklist of our requirements for each application type. | Brokers only |
| Individual/s Application Form | Application form for an individual customer. | Brokers and customers |
| Additional Applicants Form | Required to be completed when there are 3+ applicants. | Brokers and customers |
| Limited Company Application Form | Application form for a Limited Company. | Brokers and customers |
| Limited Company Additional Applicants Form | Required to be completed when there are 3+ applicants for a Limited Company. | Brokers and customers |
Supporting documents | ||
Document | Purpose | Audience |
| Customer Declaration | Borrower/s sign this form to confirm the details supplied are accurate. | Brokers and customers |
| Director Declaration | Director/s sign this form to confirm the details supplied are accurate. | Brokers and customers |
| Business Plan | These forms must be completed by all borrowers with 4 or more properties in their portfolio, under PRA rules. | Brokers and customers |
| Tariff of Mortgage Charges | Details of all fees that apply over the term of the mortgage from application. | Brokers and customers |
| Income/Expenditure Information Form | Can be used where personal income is being used to support an application. | Brokers and customers |
| Identity and Address Verification Form | Details acceptable documentation and certification requirements. | Brokers and customers |
| Underwriting Guide | Document highlighting key policy rules and lending criteria. Should be used in conjunction with the Packaging Guide. | Brokers only |
| Accountants Certificate | To be passed to the Accountant for completion. | Brokers and customers |
Legal and completion documents | ||
Document | Purpose | Audience |
| Intermediary Terms of Business | The Terms of Business that all brokers must agree to in order to submit cases to us. | Brokers only |
| Approved Valuers Panel and Fees | A list of our approved Valuers panel members, an outline of the process and fees charged. | Brokers and customers |
| Key Partner Panel | Contact details for our selected panel of approved Packager partners. | Brokers only |
| Solicitor Fee Structure | Moore Blatch fee structure details | Brokers and customers |
| Complaint Handling | Information about our complaints handling process. | Brokers and customers |
| Direct Debit Mandate | Standard DD form for customers to complete as part of their application. | Brokers and customers |
| Mortgage and Loan Terms & Conditions | General terms and conditions for all Zephyr Homeloans products | Brokers and customers |
| Privacy Notice | A general explanation of how we use, store and protect any personal information that we collect. | Brokers and customers |
| Cookies Policy | Specific information about cookies and how they are used by this website | Brokers and customers |