Useful Documents

A range of documents available to download, that are intended for mortgage intermediaries and their customers.

If you cannot find the material you need, please contact us

Application documents

Document

Purpose

Audience

All About ZephyrEverything you need to know about Zephyr Homeloans in one handy document.Brokers only
Product GuideView full details of our product range hereBrokers only
Application Submission GuideChecklist of our requirements for each application type.Brokers only
Individual/s Application FormApplication form for an individual customer.Brokers and customers
Additional Applicants FormRequired to be completed when there are 3+ applicants.Brokers and customers
Limited Company Application FormApplication form for a Limited Company.Brokers and customers
Limited Company Additional Applicants FormRequired to be completed when there are 3+ applicants for a Limited Company.Brokers and customers

 

Supporting documents

Document

Purpose

Audience

Customer DeclarationBorrower/s sign this form to confirm the details supplied are accurate.Brokers and customers
Director DeclarationDirector/s sign this form to confirm the details supplied are accurate.Brokers and customers
Business Plan

Cash Flow Summary

Portfolio Overview

These forms must be completed by all borrowers  with 4 or more properties in their portfolio, under PRA rules.Brokers and customers
Tariff of Mortgage ChargesDetails of all fees that apply over the term of the mortgage from application.Brokers and customers
Income/Expenditure Information FormCan be used where personal income is being used to support an application.Brokers and customers
Identity and Address Verification FormDetails acceptable documentation and certification requirements.Brokers and customers
Underwriting GuideDocument highlighting key policy rules and lending criteria.Brokers only
Accountants CertificateTo be passed to the Accountant for completion.Brokers and customers

 

Legal and completion documents

Document

Purpose

Audience

Intermediary Terms of BusinessThe Terms of Business that all brokers must agree to in order to submit cases to us.Brokers only
Approved Valuers Panel and FeesA list of our approved Valuers panel members, an outline of the process and fees charged.Brokers and customers
Key Partner PanelContact details for our selected panel of approved Packager partners.Brokers only
Solicitor Fee StructureMoore Blatch fee structure detailsBrokers and customers
Complaint HandlingInformation about our complaints handling process.Brokers and customers
Direct Debit MandateStandard DD form for customers to complete as part of their application.Brokers and customers
Mortgage and Loan Terms & ConditionsGeneral terms and conditions for all Zephyr Homeloans productsBrokers and customers
Privacy NoticeA general explanation of how we use, store and protect any personal information that we collect.Brokers and customers
Cookies PolicySpecific information about cookies and how they are used by this websiteBrokers and customers