Privacy and Security

We understand the importance of data security and privacy to mortgage intermediaries and customers and we comply with the requirements of the General Data Protection Regulation and Data Protection Act 2018. Details of Zephyr Homeloans notification to the data protection regulator may be found in the Information Commissioner’s Office Public Register of Data Controllers at www.ico.org.uk under registration number Z9736956.

We will not collect any information about individuals, except where it is specifically and knowingly provided by them or we require this to meet our legal and regulatory obligations.

For a full explanation of our policy around using and holding personal data that we request and record through the mortgage application process, please see the relevant Privacy Notice below:

  • Please see our Customer Privacy Notice for information about the ways we collect, use, store and protect any personal data that we collect about applicants/customers.
  • Please see our Intermediary Privacy Notice for information about the ways we collect, use, store and protect any personal data that we collect about intermediaries.

For specific information about Cookies and how they are used by this website, please see our Cookies Policy.

All customers are required to read and sign our Customer Declaration Document when submitting a mortgage application. Where the mortgage applicant is a Limited Company all Limited Company Directors are required to read and sign our Directors Declaration.

Before you sign the relevant Declarations, please ensure you understand the Customer Privacy Notice for your own benefit and protection.