New case enquiries

If you have a BTL case, we’d love to have a chat and see how we can help you. Below you can find details of our team of friendly Regional Sales Managers and Telephone BDMs and the geographical areas they cover. Call or email any of them and they will be delighted to help you.

Alternatively, email us at BDMqueries@zephyrhomeloans.co.uk and we’ll get back to you as soon as we can. Please note that this email address is for intermediary use only. If you’re a mortgage customer, please click here to view your contact options.

Note that we only lend in England and Wales. If you’re a broker that’s based in Scotland or Northern Ireland and are looking after a BTL case for a property in England or Wales, please get in touch and we’d be delighted to help. Click on ‘North East’ below.

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Postcode coverage:
AL, B, CV, DE, DY, LE, LN, LU, MK, NG, NN, PE, ST, TF, WS, WV

Postcode coverage:
CB, CM, CO, E, EN, HA, IG, IP, N, NR, NW, RM, SG, SS, UB & WD

Postcode coverage:
CA, DH, DL, LA, NE, SR, TS

Postcode coverage:
BB, BD, BL, CH, CW, DN, FY, HD, HG, HU, HX, L, LL, LS, M, OL, PR, S, SK, WA, WF, WN, YO

Postcode coverage:
BN, BR, CR, CT, DA, EC, GU, KT, ME, RH, SE, SL, SM, SW, TN, TW, W, WC

Postcode coverage:
BA, BH, BS, CF, DT, EX, GL, HP, HR, LD, NP, OX, PL, PO, RG, SA, SN, SO, SP, SY, TA, TQ, TR, WR

To discuss a case in progress

  • Call 0370 707 1894 – Monday to Friday 9am to 5pm.

Not sure who to contact? Just send an email to BDMqueries@zephyrhomeloans.co.uk and one of the team will come back to you.

Got something to post to us?

Our office address is: Zephyr Homeloans, Gateway House, Gargrave Road, Skipton, BD23 2HL

Media enquiries

For all media enquiries, please email media@zephyrhomeloans.co.uk

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    Complaints

    We are committed to providing a high standard of service, although we recognise that things sometimes go wrong. When they do, please tell us so we can put them right as soon as possible. If you are dissatisfied with any element of our service, please contact one of our BDMs in the first instance, using the details on this page. Alternatively, visit our dedicated complaints page for more details.