Get in touch

For general enquiries about Zephyr or to discuss a case in progress – please contact our Broker Support Team, Monday to Friday from 9am to 5pm.

T 0370 707 1894
F 0370 707 1897 

For a case specific update involving customer information – please use our online portal.

Please send any postal correspondence to: Zephyr Homeloans, Gateway House, Gargrave Road, Skipton, BD23 2HL

Our BDM team

You can contact our expert BDMs directly using the mobile and email details below, based on the postcode and region where you are based.

In early January 2021, we will also have a new telephone BDM team providing support nationally across England and Wales.

Can’t talk to us right now? Just send a quick email and we’ll arrange for the right person to call you back.

Due to the ongoing Covid19 restrictions, our BDMs are available for meetings via phone or video conference.

Andy RoweT 07816 293 309
Elliot NeweyT 07870 379 110
Mark RookyardT 07815 635 528

Media Enquiries

For all media enquiries please email


We are committed to providing a high standard of service, although we recognise that things sometimes go wrong. When they do, please tell us so we can put them right as soon as possible. If you are dissatisfied with any element of our service, please contact one of our BDMs in the first instance, using the details on this page. Alternatively, visit our dedicated complaints page for more details.

Customer Enquiries

The contact details shown on this page are for mortgage intermediaries only. If you have a Zephyr Homeloans mortgage please use the specific contact details listed on our customer website. If you have been recommended one of our products but do not yet have a Zephyr Homeloans mortgage, please refer any questions to your mortgage broker.