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FOR INTERMEDIARY USE ONLY
Current Bank Base Rate (BBR) 5.25%

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Customer Enquiries

Please note: Our phone lines are busy right now and call wait times may be longer than usual.

The contact details shown on this page are for mortgage intermediaries only. If you already have a Zephyr Homeloans mortgage, please call 0370 707 1896 or use the specific contact details listed on our customer website.

If you have been recommended one of our products but do not yet have a Zephyr Homeloans mortgage, please refer any questions to your mortgage broker.

To discuss a case in progress

  • Call 0370 707 1894 – Monday to Friday 9am to 5pm.

For all new enquiries – find your BTL experts by region below

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Postcode coverage:
AL, B, CV, DE, DY, LE, LN, LU, MK, NG, NN, PE, ST, TF, WS, WV

Andy Rowe
Regional Sales Manager

Tel:
07890 942 627
Email:
Andrew.Rowe@zephyrhomeloans.co.uk

Gemma Cauwood
Telephone BDM

Tel:
07977 344 982
Email:
Gemma.Cauwood@zephyrhomeloans.co.uk

Postcode coverage:
CB, CM, CO, E, EN, HA, IG, IP, N, NR, NW, RM, SG, SS, UB & WD

Postcode coverage:
CA, DH, DL, LA, NE, SR, TS
Elliot Newey
Regional Sales Manager

Tel:
07870 379 110
Email:
Elliot.Newey@zephyrhomeloans.co.uk

Liam Cooper
Telephone BDM

Tel:
07929 714 540
Email:
Liam.Cooper@zephyrhomeloans.co.uk

Postcode coverage:
BB, BD, BL, CH, CW, DN, FY, HD, HG, HU, HX, L, LL, LS, M, OL, PR, S, SK, WA, WF, WN, YO
Elliot Newey
Regional Sales Manager

Tel:
07870 379 110
Email:
Elliot.Newey@zephyrhomeloans.co.uk

Liam Cooper
Telephone BDM

Tel:
07929 714 540
Email:
Liam.Cooper@zephyrhomeloans.co.uk

Postcode coverage:
BT

Elliot Newey
Regional Sales Manager

Tel:
07870 379 110
Email:
Elliot.Newey@zephyrhomeloans.co.uk

Liam Cooper
Telephone BDM

Tel:
07929 714 540
Email:
Liam.Cooper@zephyrhomeloans.co.uk

Postcode coverage:
BN, BR, CR, CT, DA, EC, GU, KT, ME, RH, SE, SL, SM, SW, TN, TW, W, WC

Mark Rookyard
Regional Sales Manager

Tel:
07815 635 528
Email:
mark.rookyard@zephyrhomeloans.co.uk

Chris Newcombe
Telephone BDM

Tel:
07929 714 412
Email:
chris.newcombe@zephyrhomeloans.co.uk

Postcode coverage:
BA, BH, BS, CF, DT, EX, GL, HP, HR, LD, NP, OX, PL, PO, RG, SA, SN, SO, SP, SY, TA, TQ, TR, WR

Mark Rookyard
Regional Sales Manager

Tel:
07815 635 528
Email:
Mark.Rookyard@zephyrhomeloans.co.uk

Chris Newcombe
Telephone BDM

Tel:
07929 714 412
Email:
chris.newcombe@zephyrhomeloans.co.uk

 

Not sure who to contact? Just send an email to our BDM shared mailbox with your details and one of the team will come back to you.

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Zephyr Homeloans, Gateway House, Gargrave Road, Skipton, BD23 2HL

FAQs

As a new mortgage lender, we know that our products, criteria, policies and procedures will be unfamiliar to many mortgage intermediaries. To help address some common queries, we’ve answered a list of Frequently Asked Questions.

Media Enquiries

For all media enquiries please email media@zephyrhomeloans.co.uk

Complaints

We are committed to providing a high standard of service, although we recognise that things sometimes go wrong. When they do, please tell us so we can put them right as soon as possible. If you are dissatisfied with any element of our service, please contact one of our BDMs in the first instance, using the details on this page. Alternatively, visit our dedicated complaints page for more details.

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