Meet the team

Zephyr Homeloans is brought to you by a great team of experts who are focused on bringing you and your clients fantastic products, clear communications and a consistently reliable service. You can find out more about some of our people using the links below.

Looking to find contact details for your BDM? Please see our main Contact Us page.

Our team of RSMs and telephone BDMs are always available to provide expert advice on our products and criteria, or to help you with a potential case.

Regional Sales Manager

Andy Rowe

Andy originally joined Zephyr back in 2017 and was part of the team that helped launch the brand to market. With 23 years as both a broker and working within the specialist lending environment, Andy has extensive expertise that help our brokers confidently place their complex BTL enquiries. Living in Norfolk, Andy supports brokers, Packagers, Clubs and Networks across North London, East Anglia and the Midlands.

In his spare time Andy plays bass in a local band and is also a keen artist and has sold many commission pieces.

Contact Andy

Regional Sales Manager

Elliot Newey

Elliot has been with Computershare Loan Services since 2016 and was part of the original underwriting team who help launch Zephyr Homeloans. Elliot has over 20 years experience in the financial industry, working for numerous brands. He now spends his time working closely with his key brokers, networks and clubs to offer his support and knowledge to help grow the Zephyr proposition.

In his spare time Elliot coaches football and cricket in the local community, as well as being kept busy by his own two children.

Contact Elliot

Regional Sales Manager

Mark Rookyard

Mark has over 30 years’ worth of experience in financial services, working closely with intermediaries in the Mortgage market. Mark has been with Zephyr since 2017 and was part of the team who helped launch the business. Now living on the South coast, Mark covers parts of London, the South East and South West regions.

Outside of work Mark is a keen golfer, a qualified football coach and an avid supporter of Hull City FC.

Contact Mark

Telephone Business Development Manager

Liam Cooper

Liam joined the Zephyr team in July 2021, having previously worked within the Readiness team which assisted with the launch of Zephyr back in 2019, he also has a lot of experience in dealing closely with brokers and customers, spending his whole career focusing on clients and giving them the best possible service and experience.

Outside of Zephyr, Liam enjoys spending time with his family, going on spontaneous day trips and is looking forward to watching his football team Sunderland at the stadium of light again.

Contact Liam


Telephone Business Development Manager

Gemma Cauwood

Gemma joined the Zephyr TBDM team in July 2021. As the newest member of our team, Gemma brings with her a wealth of Mortgage knowledge, having worked in the industry for 14 years.  She’s now looking forward to providing brokers with a friendly bespoke service and all the information they could want about Zephyr products, to meet clients’ needs.

Outside of the office Gemma enjoys watching live music and is an avid collector of Adidas trainers, many of which will never be worn!

Contact Gemma

Telephone Business Development Manager

Chris Newcombe

Chris has 22 years within financial services, and a solid foundation in retail banking, 3rd party financial management and has previously been a Mortgage and Protection advisor during his career. Chris offers a widespread knowledge of the industry and applies this to his daily work with brokers and colleagues to ensure the right solutions and outcomes are easily achieved.

With a Degree in Archaeology Chris likes to travel to experience, record and share both ancient and modern wonders all over the UK and further afield. When Chris isn’t out cycling or running you will find him playing guitar, putting together a rare Lego set, or watching his local team Sunderland AFC.

Contact Chris

With a mix of underwriters and case handlers, our experienced Broker Support team are here to deal with any case-specific queries from brokers, solicitors or conveyancers. The team focus on moving every case through to completion as efficiently as possible, managing your expectations and giving you a consistent, reliable service.

The Zephyr product team are dedicated to bringing you a range of competitive BTL products and services that meet the needs of your landlord clients.

Head of Product Development

Ross Ackroyd

Ross has been part of Computershare Loan Services since 2016 and was heavily involved in the creation and launch of Zephyr Homeloans. Ross has over 20 years mortgage product experience and is passionate about developing products and services that meet the needs both of our intermediary partners and landlords.

Away from work Ross can be found playing rugby, running and enjoying long walks with his 5 year old black lab, Buddy.

Contact Ross

Our marketing team are focused on bringing you helpful content about Zephyr's products and services. We look after the Zephyr website, send out broker emails, manage our social media profile and maintain our suite of documents. We also work with the trade media and our broker partners to deliver a range of events, webinars and editorials.

Head of Marketing

Tim Newman

Tim has been with Computershare Loan Services since 2016 and was part of the team who helped launch Zephyr Homeloans. Tim has over 20 years’ experience in financial service marketing and particularly enjoys working closely with BDMs and broker partners to help grow Zephyr.

Away from the (home) office, Tim is a father of young twin boys, so has hardly any time these days to enjoy his hobbies which used to include hockey, running and cycling.

Contact Tim

Senior Marketing Manager

Jonty Hydes

Jonty has over 30 years’ financial services experience having spent time at Bradford & Bingley, Santander and Provident. Up until 2019, he had been Head of Marketing at Tenet Group for 10 years, so he has a great understanding of the mortgage and broker market.

Outside of work, Jonty loves spending time with friends and family, and also loves getting out for long walks in the Yorkshire countryside.

Contact Jonty