Earlier this week we clinched the award for Best Buy-to-Let Mortgage Lender at the 2023 Property Reporter Awards (PRA). We were up against a shortlist of top lenders including Landbay, Mortgage Works, and Lendinvest, but the panel of independent judges agreed that Zephyr was the standout choice thanks to our industry-leading approach to customer service.
The feedback from the judges was really pleasing to read:
- Feedback from customers and brokers is incredibly impressive as is the desire to work with all parties to achieve good results
- Use of rental data to be one step ahead of what investors need is very intuitive. Zephyr are constantly demonstrating that they are a product for their customers ever changing needs
- Great customer feedback with a 100% customer satisfaction statistic reaffirms that the service and offerings of Zephyr Homeloans provides a much needed service in this sector. Their collaboration with DPS helps give strong insights that are used in the interest of their clients. In just 3 years impressive growth on the back of understanding their market needs, is backed up with supporting testimonials.
|‘It’s been a challenging few months for the mortgage industry, but this award is a testament to all the work gone into establishing Zephyr as a real force to be reckoned with.
Thank you to everyone across the group who’s contributed to this success.’
Paul Fryers, Zephyr Homeloans Managing Director