Our turnaround times

At Zephyr, we take pride in providing a quality service to brokers throughout the application journey. We know it’s important for you to see how quickly we’re processing cases, so our average service levels are below:

  • DIPs assessed within one working day
  • Fully packaged applications reviewed within three working days
  • Documents assessed within two working days
  • Valuations assessed within two working days

Please note that this is an average across all the cases we are currently processing. Some complex cases or large portfolios may take longer to process.

Got a BTL case?

Need to speak about a new case or an application in progress? Get in touch and have a chat with one of our friendly team. Discussing a case before you submit an application could save you time in the long run! Also, make sure you check our Application Submission Guide so you know what you need to package together.