We know it’s important for you to see how quickly we’re processing cases, so our average service levels are below:

Please note that this is an average across all the cases we are currently processing. Some cases may take longer to process.

Got a BTL case?

Need to speak about a new case or an application in progress? Get in touch and have a chat with one of our friendly team. Discussing a case before you submit an application could save you time in the long run. Also, make sure you check our Application Submission Guide so you know what you need to package together.